Retail Store Operations
Whether you’re shopping for a new device or need support, we recommend making an appointment so we can prioritize your visit. Appointments can be made online or through the My Verizon app. Walk-up customers are welcome. For your safety, we’ve made in-store enhancements, including:
- Various Pickup Options: In-Store Pickup, Curbside Pickup, Doorside Pickup
- Touchless checkout
To shop or get support online, please visit our website at verizon.com or use the My Verizon App.
We’re open for business online
Most everything you can do in a Verizon store or via Customer Service can
also be done on Verizonwireless.com or by using the
My Verizon App – from buying and
activating a new phone to adding features or changing your plan. You can even troubleshoot common problems in our
secure digital environment..
Below are some useful links for frequent customer needs:
Accessibility Resource Center
For more information on accessibility resources available to all our customers check out our accessibility page.